Clinical Governance – Level 3 – Online CPD Course
Clinical governance is the system through which healthcare organisations (NHS and private sector) are accountable for continuously improving the quality of their services and safeguarding high standards of care by creating an environment in which clinical excellence will flourish.
Clinical governance encompasses:
- Quality assurance,
- Quality improvement, and
- Risk and incident management.
Statutory Duty of Candour – Level 3 – Online CPD Cour
The Care Quality Commission’s ‘Regulation 20: Duty of candour’ sets out the requirements for health and social care providers. Regulation 20 requires service providers to be open and transparent with people who use their services and other ‘relevant persons’ in relation to their care and treatment.
The professional duty of candour refers to openness and honesty when things go wrong within the health and social care services. It is a statutory duty and professional responsibility, not an optional extra. As a doctor, nurse or midwife, allied health professional or health and social care support workers, it is imperative to be open and honest with your patients/service users, colleagues and employers.