Business Etiquette Training – Online Course – CPDUK Accredited

ZWD3,500.0

Welcome to our online Business Etiquette training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

This online Business Etiquette training course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and “the handshake”.

It also involves conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Have you ever been in a situation where:

  • You met someone important and had no idea what to say or do?
  • You spilled soup all over yourself at an important business event?
  • You showed up at an important meeting under or overdressed?

Let’s face it: we’ve all had those embarrassing etiquette gaffes. Our online Business Etiquette training course will help learners look and sound their best no matter what the situation.

Having business etiquette is an essential factor when working within or alongside another business. It is somewhat classified a basic skill, yet extremely important in the world of business.

LearnPac Systems is a leading UK provider of accredited online training courses, programmes and qualifications.

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Description

Business Etiquette Training – Online Training Course – CPDUK Accredited E-Learning Course.

Welcome to our online Business Etiquette training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

This online Business Etiquette training course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and “the handshake”.

It also involves conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Have you ever been in a situation where:

  • You met someone important and had no idea what to say or do?
  • You spilled soup all over yourself at an important business event?
  • You showed up at an important meeting under or overdressed?

Let’s face it: we’ve all had those embarrassing etiquette gaffes. Our online Business Etiquette training course will help learners look and sound their best no matter what the situation.

Having business etiquette is an essential factor when working within or alongside another business. It is somewhat classified a basic skill, yet extremely important in the world of business.

Business Etiquette Training Course – CPDUK Accredited E-Learning Course

Study method – Online, self-paced

Estimated duration (Indicative CPD hours) – 4 hours

Course format – Online (24/7 access)

Entry requirements – no prerequisites required

Assessment type – Complete end of course assessment (80% needed to pass and gain CPD certificate)

Certification/Qualification – Downloadable CPD certificate

Cost(s) of assessment and certification – Assessment and certification costs included in the course price

Course accreditation – CPD Certification Service (CPDUK)

Course access – Part-time (1-year access)

Course delivery – via desktop PC/MAC, laptops, tablets or smartphones.

Course aims 

With our Business Etiquette training course, you will discover the specifics of how business etiquette works and how it can benefit both leaders and employees.

This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and ‘the handshake’, conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Have you ever been in a situation where:

  • You met someone important and had no idea what to say or do?
  • You spilled soup all over yourself at an important business event?
  • You showed up at an important meeting under or overdressed?

Let’s face it; we’ve all had those embarrassing etiquette gaffes. Our business etiquette workshop will help your participants look and sound their best no matter what the situation.

Learning outcomes

The learning outcomes of this online Business Etiquette training course are to:

  • Define etiquette and provide an example of how etiquette can be of value to a company or organisation
  • Understand the guidelines on how to make effective introductions
  • Identify the 3 C’s of a good impression
  • Understand how to use a business card effectively
  • Identify and practice at least one way to remember names
  • Identify the three steps in giving a handshake
  • Enumerate the four levels of conversation and provide an example for each
  • Understand place settings, napkin etiquette and basic table manners
  • Understand the meaning of colours in dressing for success
  • Differentiate among the dressy casual, semi-formal, formal and black tie dress code.

Who is this online Business Etiquette training course for?

This online Business Etiquette training course is suitable for those who want to know more about how to improve standard manners that are accepted or required in a profession.

What is covered in this course? 

This Business Etiquette eLearning course covers the following:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: Understanding Etiquette

  • Etiquette Defined
  • The Importance of Business Etiquette

Module Three: Networking for Success

  • Creating an Effective Introduction
  • Making a Great First Impression
  • Minimising Nervousness
  • Using Business Cards Effectively
  • Remembering Names

Module Four: The Meet and Greet

  • The Three-Step Process
  • The Four Levels of Conversation

Module Five: The Dining in Style

  • Understanding Your Place Setting
  • Using Your Napkin
  • Eating Your Meal
  • Sticky Situations and Possible Solutions

Module Six: Eating Out

  • Ordering in a Restaurant
  • About Alcoholic Beverages
  • Paying the Bill
  • Tipping
  Module Seven: Business Email Etiquette

  • Addressing Your Message
  • Grammar and Acronyms
  • Top 5 Technology Tips

Module Eight: Telephone Etiquette

  • Developing an Appropriate Greeting
  • Dealing with Voicemail
  • Cell phone Does and Don’ts

Module Nine: The Written Letter

  • Thank You Notes
  • Formal Letters
  • Informal Letters

Module Ten: Dressing for Success

  • The Meaning of Colors
  • Interpreting Common Dress Codes
  • Deciding What to Wear

Module Eleven: International Etiquette

  • General Rules
  • Important Points
  • Preparation Tips

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

 What is business etiquette?

Business etiquette is a set of manners that is accepted or required in a profession. Often upheld by custom, it is enforced by the members of an organization. Those who violate business etiquette are considered offensive. The penalty for such behavior frequently lies in the disapproval of other organization members

Why is this online Business Etiquette training course essential?

Business etiquette is important because it creates a professional, mutually respectful atmosphere and improves communication, which helps an office serve as a productive place. People feel better about their jobs when they feel respected, and that translates into better customer relationships as well.

How do I book for the online Business Etiquette training course?

You can book for Business Etiquette training course online. Just click ‘Buy Now’ in the top right-hand corner of this page to order the Business Etiquette training course online. Follow the instructions to complete the order for your online Business Etiquette training course.

Once you complete your Business Etiquette online order, you will receive a confirmation email within a few minutes. You will also receive a separate email providing you with the link to the Business Etiquette training course online and login details. You should then be able to access the online Business Etiquette training course portal immediately and complete your online training modules.

Certification and Accreditation

On successful completion of the online Business Etiquette training course, you will be able to download, save and/or print a quality assured CPD certificate. Our CPD certificate can be used to provide evidence for compliance and audit (recognised internationally).

LearnPac Systems and The Mandatory Training Group have worked with a range of subject matter experts to develop high-quality online training courses and programmes. The CPD Certification Service (CPDUK) has peer-reviewed independently and accredited our online Business Etiquette training course as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Click here to see our CPDUK corporate continuing professional development accreditation.

Online assessment

On completion of the online Business Etiquette training course, you will be required to complete an online assessment (pass mark of 80%).

If you don’t pass the first, don’t worry! You can take the online test as many times as you need with no extra charge.

Click Here for Online Training Courses, Programmes and Qualifications.

Why choose LearnPac Systems’ E-Learning courses?

LearnPac Systems is a leading UK provider of accredited online training courses, programmes and qualifications including the following categories:

LearnPac Systems is a leading UK provider of accredited online training courses, programmes and qualifications. Contact our Support Team on 024 7610 0090 or via Email to discuss your online training requirements.

Business Etiquette Training – Online Training Course – CPDUK Accredited E-Learning Course.

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