Overcoming Sales Objections – Online Course – CPD Accredited

ZWD3,500.0

Welcome to our online Overcoming Sales Objections training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Experiencing a sales objection can be a disheartening event. Through this Overcoming Sales Objections training course, learners will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit.

Overcoming sales objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented.

LearnPac Systems is a leading UK provider of accredited online training courses, programmes and qualifications.

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Description

Overcoming Sales Objections Training – Online Training Course – CPDUK Accredited E-Learning Course.

Welcome to our online Overcoming Sales Objections training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Experiencing a sales objection can be a disheartening event. Through this Overcoming Sales Objections training course, learners will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit.

Overcoming sales objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented.

Overcoming Sales Objections Training Course – CPDUK Accredited E-Learning Course

Study method – Online, self-paced

Estimated duration (Indicative CPD hours) – 4 hours

Course format – Online (24/7 access)

Entry requirements – no prerequisites required

Assessment type – Complete end of course assessment (80% needed to pass and gain CPD certificate)

Certification/Qualification – Downloadable CPD certificate

Cost(s) of assessment and certification – Assessment and certification costs included in the course price

Course accreditation – CPD Certification Service (CPDUK)

Course access – Part-time (1-year access)

Course delivery – via desktop PC/MAC, laptops, tablets or smartphones.

Course aims

Overcoming sales objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented.

Learning outcomes

The learning outcomes of this online Overcoming Sales Objections training course are to:

  • Understand the factors that contribute to customer objections
  • Define different objections
  • Recognise different strategies to overcome objections
  • Identify the real objections
  • Find points of interest
  • Learn how to deflate objections and close the sale.

Who is this online Overcoming Sales Objections training course for?

This online Overcoming Sales Objections training course is suitable for those who want to know how to deal with sales objectives.

What is covered in this online Overcoming Sales Objections training course? 

This online Overcoming Sales Objections training course includes the following:

Module One: Getting Started

  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Action Plans and Evaluation Forms

Module Two: Three Main Factors

  • Scepticism
  • Misunderstanding
  • Stalling
  • Module Two: Review Questions

Module Three: Seeing Objections as Opportunities

  • Translating the Objection to a Question
  • Converting the Objection to a Reason to Buy
  • Case Study
  • Module Three: Review Questions

Module Four: Getting to the Bottom

  • Asking Appropriate Questions
  • Common Objections
  • Basic Strategies
  • Case Study
  • Module Four: Review Questions

Module Five: Finding a Point of Agreement

  • Outlining Features and Benefits
  • Identifying Your Unique Selling Position
  • Agreeing with the Objection to Make the Sale
  • Case Study
  • Module Five: Review Questions

Module Six: Have the Client Answer Their Objection

  • Understand the Problem
  • Render It Unobjectionable
  • Case Study
  • Module Six: Review Questions
  Module Seven: Deflating Objections

  • Bring up Common Objections First
  • The Inner Workings of Objections
  • Case Study
  • Module Seven: Review Questions

Module Eight: Unvoiced Objections

  • How to Dig up the “Real Reason”
  • Bringing Their Objections to Light
  • Case Study
  • Module Eight: Review Questions

Module Nine: The Five Steps

  • Expect Them
  • Welcome Them
  • Affirm Them
  • Complete Answers
  • Compensating Benefits
  • Module Nine: Review Questions

Module Ten: Dos and Don’ts

  • Dos
  • Don’ts
  • Module Ten: Review Questions

Module Eleven: Sealing the Deal

  • Understanding When It’s Time to Close
  • Powerful Closing Techniques
  • The Power of Reassurance
  • Things to Remember
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

What is a sales objection?

The word “no” can be a tough pill to swallow.

In selling, when you’re trying to meet a quota, squeeze in a new deal before the end of the quarter, or get your bonus, the word “no” is too often interpreted as a sign to run for the hills when, in fact, it should be the exact opposite.

A sales objection is an explicit expression by a buyer that a barrier exists between the current situation and what needs to be satisfied before buying from you. Beyond that, it’s an indication that the buyer is engaged, which sure beats apathy.

Why is this online Overcoming Sales Objections training course essential?

With this online Overcoming Sales Objections training courses, you will learn how to plan and prepare for objections, address customer concerns, reduce the number of objections you encounter.

How do I book for the online Overcoming Sales Objections training course?

You can book for Overcoming Sales Objections training course online. Just click ‘Buy Now’ in the top right-hand corner of this page to order the Overcoming Sales Objections training course online. Follow the instructions to complete the order for your Overcoming Sales Objections training course.

Once you complete your Overcoming Sales Objections online order, you will receive a confirmation email within a few minutes. You will also receive a separate email providing you with the link to the Overcoming Sales Objections training course online and login details. You should then be able to access the online Overcoming Sales Objections training course portal immediately and complete your online training modules.

Certification and Accreditation

On successful completion of the online Overcoming Sales Objections training course, you will be able to download, save and/or print a quality assured CPD certificate. Our CPD certificate can be used to provide evidence for compliance and audit (recognised internationally).

LearnPac Systems and The Mandatory Training Group have worked with a range of subject matter experts to develop high-quality online training courses and programmes. The CPD Certification Service (CPDUK) has peer-reviewed independently and accredited our online Overcoming Sales Objections training course as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Click here to see our CPDUK corporate continuing professional development accreditation.

Online assessment

On completion of the online Overcoming Sales Objections training course, you will be required to complete an online assessment (pass mark of 80%).

If you don’t pass the first, don’t worry! You can take the online test as many times as you need with no extra charge.

Click Here for Online Training Courses, Programmes and Qualifications.

Why choose LearnPac Systems’ E-Learning courses?

LearnPac Systems is a leading UK provider of accredited online training courses, programmes and qualifications including the following categories:

LearnPac Systems is a leading UK provider of accredited online training courses, programmes and qualifications. Contact our Support Team on 024 7610 0090 or via Email to discuss your online training requirements.

Overcoming Sales Objections Training – Online Training Course – CPDUK Accredited E-Learning Course.

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